Terms of Service

1. About Creative Coffee Club

Creative Coffee Club is a membership-based social matching service that pairs creative professionals into groups of 6-8 for biweekly in-person meetups. By signing up and paying for a membership, you agree to these Terms of Service.

2. Membership and Billing

Creative Coffee Club offers three membership tiers:

• Monthly: $45 per month
• 3-Month: $30 per month, billed $90 every 3 months
• Annual: $22.50 per month, billed $270 per year

All payments are processed through Stripe. By completing payment, you expressly authorize Creative Coffee Club to charge your payment method on a recurring basis for the membership tier you selected, at the amount and frequency listed above, until you cancel.

Statement descriptor: Charges from Creative Coffee Club will appear on your card statement as "CREATIVE COFFEE CLUB". If you do not recognize a charge, please contact us at ccc@verci.com before disputing with your bank.

Auto-renewal: Subscriptions automatically renew at the end of each billing period using the payment method on file. You can cancel at any time from your dashboard, and your membership will remain active until the end of your current billing period.

Failed payments: If a payment fails, we will retry the charge and notify you by email. If the payment cannot be collected within 14 days, your membership may be suspended.

3. How Matching Works

Meetups happen every two weeks. Before each cycle:

• You will receive a text message asking for your availability across several time slot options
• Reply with your preferred time slot, or reply S to skip the cycle
• If you do not respond by 8 AM Sunday, you will be skipped for that cycle
• Groups are formed based on city, time slot, preferences, and diversity factors
• You will be introduced to your group via a group text message

4. SMS Messaging Terms

By providing your phone number and completing payment, you consent to receive recurring SMS messages from Creative Coffee Club. These include availability check-ins, group introductions, meetup reminders, and feedback requests.

Message frequency: approximately 4-6 messages per biweekly cycle. Message and data rates may apply.

To opt out, reply STOP to any message. For help, reply HELP or contact ccc@verci.com.

5. Member Conduct

Creative Coffee Club is a community built on respect. As a member, you agree to:

• Attend meetups you have confirmed availability for
• Treat fellow members with respect and professionalism
• Provide accurate profile information
• Not use the service for solicitation, harassment, or any unlawful purpose

6. No-Show Policy

If group members report you as a no-show, you will receive a strike. Repeated no-shows may result in suspension or termination of your membership. If you need to skip a cycle, reply S to the availability text or use the skip feature on your dashboard.

7. Cancellation and Refunds

Cancellation: You may cancel your subscription at any time from your dashboard or by contacting us at ccc@verci.com. After cancellation, you will continue to have access through the end of your current billing period. Cancellation stops future renewals only.

No refunds: All payments are final and non-refundable. We do not offer refunds, prorated or otherwise, for any portion of a billing period, including but not limited to: unused time remaining after cancellation, cycles you choose to skip, cycles in which you are not matched, or any other circumstance in which you do not use the service. This no-refund policy applies equally to Monthly, 3-Month, and Annual memberships.

Membership credits: While refunds are not offered, Creative Coffee Club may, at its sole discretion, issue membership credits or extend access in exceptional circumstances. Credits have no cash value and are non-transferable. The decision to issue credits is made on a case-by-case basis and does not create any obligation or precedent for future requests.

By purchasing a membership, you acknowledge that you have read and accept this no-refund policy.

8. Service Delivery

You acknowledge and agree that the service Creative Coffee Club provides consists of:

• Access to the Creative Coffee Club platform and member dashboard
• Inclusion in the biweekly matching pool for the duration of your active membership
• Receipt of availability check-ins and matching communications via SMS and email
• Group introductions when a valid match is formed based on your responses, city, and availability

Service is considered delivered in full when the above are made available to you, regardless of whether you choose to respond to availability messages, attend meetups, or otherwise engage with the service. Failing to reply to availability check-ins, choosing to skip cycles, or not being matched in a given cycle does not constitute a failure of service delivery and does not entitle you to a refund or credit.

9. Disputes and Chargebacks

If you have any concern about a charge, a missed match, or your membership, please contact us at ccc@verci.com before initiating a dispute with your bank or card issuer. We are committed to resolving issues directly and quickly.

By accepting these Terms, you agree that:

• You will make a good-faith effort to resolve billing concerns with Creative Coffee Club directly before filing a chargeback
• Filing a chargeback for a charge that is valid under these Terms (including charges for periods in which the service was made available to you, regardless of your usage) constitutes a breach of these Terms
• Creative Coffee Club reserves the right to terminate the membership of any user who files a chargeback for a valid charge, and to recover any associated chargeback fees, costs, and unpaid amounts
• These Terms, your payment confirmation, your acceptance of these Terms at signup, your account activity, and our records of SMS and email delivery to you may be submitted as evidence in any dispute proceeding

10. Limitation of Liability

Creative Coffee Club facilitates introductions between members but does not guarantee the outcome of any meetup. We are not responsible for the actions or behavior of individual members. The service is provided "as is" without warranties of any kind.

11. Changes to Terms

We may update these terms from time to time. We will notify members of significant changes via email or SMS. Continued use of the service after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms, please contact us at ccc@verci.com.